2016년 4월 10일 일요일

Big Think; What Makes a Winning Team? SNL and Google Have the Formula.


  About five years ago Google started this interesting experiment. They wanted to figure out how to build the perfect team. Their initial hypothesis was you can make teams better by putting the right people together, right. But, they couldn’t find any correlation between who was on a team and whether that team was effective or not. They started focusing instead of who was on the team they started looking at how the team interacts. 


 In particular there were two norms that seemed to have a huge influence on whether a team could work together and really become productive. The first was what’s known as a quality and conversational turn taking. ... The second norm, the second behavior that makes groups more effective is what’s known as high social sensitivity. ...